We know that starting your healing journey can come with a lot of questions, and we’re here to make things clear and simple for you. Below, you’ll find answers to the most frequently asked questions about our services, approach, and how we can support you.
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All that is needed before a first session is to complete any Informed Consent and Intake documents you receive through the client portal in Jane App: healingphases.janeapp.com.
No other special preparation is needed! Just come as you are, with an open mind and a willingness to share. If there are specific concerns or goals you’d like to address, feel free to add them to your intake questionnaire beforehand to guide our conversation.
At Healing Phases, we combine a compassionate, personalized approach with a range of holistic services to address your unique needs. Our focus isn’t just on treating symptoms but on supporting your overall well-being, helping you find balance, healing, and transformation at every phase of your journey.
We understand that everyone’s journey is different. During your initial consultation, we’ll listen to your concerns, goals, and preferences to recommend the most suitable service or combination of services for your healing path.
You may use our online scheduling portal to schedule an appointment: healingphases.janeapp.com.
New Clients for Psychotherapy or Somatic Therapy:
Please use the “New Clients for Somatic Therapy and Counseling Start Here!” section to schedule a free 15-minute consultation with one of our therapists to get to know if their approach is right for you and to get your questions answered.
New Clients for Medical Qigong Therapy:
Please use the “New Clients for Medical Qigong Therapy Start Here!” section to schedule a free 15-minute consultation with Kari to get your questions answered.
In order to provide each client with timely and complete services, you can expect the following if you are late for your appointment.
If you arrive more than 10 minutes late for an appointment the service time may be cut short, and you will be charged for the full service.
If you arrive more than 30 minutes late we reserve the right to cancel the appointment and charge for the full service.
Your appointment time is reserved just for you. We promise to do our best to honor your time, and we hope to receive the same in return from you. A late cancellation or missed visit leaves a hole in the therapist’s day that could have been filled by another client. As such, we require 48 hours notice for any cancellations or changes to your appointment time. Clients who provide less than 48 hours notice, or miss their appointment, and are unable to be rescheduled within the same calendar week, will be charged a full session fee to the card on file.
Illness and personal emergencies are the exception and must be disclosed when informing us of the need to cancel. In the event of repeat late cancellations or missed appointments, we may charge for late cancelation/missed appointments regardless of reason, require advanced payment, or deny future services. Any prepayment will be non-refundable if the appointment is again rescheduled, canceled, or missed without adequate notice.
Our goal is to create an atmosphere where clients have an opportunity to reset and recharge. We ask that you aid us in this goal by keeping your phone off or on silent (not vibrate) and keep any phone conversations outside the facility. We also ask that if you use any device while in the facility that headphone or earbuds be used to minimize external sound.
Medical Qigong is a form of traditional Chinese medicine that uses movement, breath control, meditation, and energy healing to balance the body’s energy (Qi, pronounced “chi”). It works by promoting harmony within the body’s energy systems, supporting physical, emotional, and spiritual well-being. For a more detailed description see our blog post: What is Medical Qigong Therapy and How Does it Work?
Medical Qigong may help with a range of conditions, including stress, anxiety, chronic pain, fatigue, digestive issues, and emotional imbalances. It is also used to support overall health and vitality.
In-person sessions are held at our office: 6 Hearthstone Ct, Suite 303, Reading, PA 19606.
Distance or video sessions are offered through a secure tele-health platform and can be received from anywhere.
During an initial Medical Qigong session, the practitioner will review any intake questionnaires and medical history to get to know your situation and ask about your goals. All follow-up sessions will begin with a brief check-in and update before treatment.
The sessions are conducted with the client lying on a massage table while remaining fully clothed. The practitioner uses both hands-on and hands-off techniques to assess, move, and revitalize the energies of the body, mind, and spirit creating smooth flow and harmony. Because qi can be transmitted over distance, these sessions can also be performed over video call.
The practitioner may also recommend and teach gentle qigong exercises, meditations, or breathwork to aid clients in maintaining and continuing gains made during treatment.
No, Medical Qigong is suitable for beginners and experienced practitioners alike. A qualified practitioner can tailor the exercises and techniques to your individual needs and abilities.
We do recommend consulting with a medical provider prior to engaging in any new form of exercise to determine if it is appropriate for you.
Curious about how Medical Qigong can support your healing journey? In this brief call, we’ll discuss your needs, answer your questions, and explore how this ancient practice can help restore balance to your body, mind, and spirit. No pressure—just a supportive space to learn more and see if it’s the right fit for you.
Psychotherapy, often called talk therapy, is a collaborative process between you and a trained therapist designed to help you understand and manage emotional, mental, and behavioral challenges.
The duration of psychotherapy varies depending on the individual’s goals and needs. Some people see progress in a few sessions, while others may benefit from ongoing therapy over several months or years.
Yes! “Fit” and trust between the client and therapist are actually the most important parts of how therapy works.
Here is a list of our therapists and their specialities:
Jeff Wert, MA
Tammie McCargo, LPC
To know if one of our therapists are a good fit for you, schedule a free 15-minute consultation.
Psychotherapy can be beneficial if you’re facing challenges like stress, anxiety, depression, relationship issues, or life transitions. A consultation with a therapist can help determine if it’s a good fit for your needs.
In a typical session, you’ll discuss your thoughts, feelings, and experiences in a safe and confidential space. Your therapist may help you explore patterns, develop coping strategies, and work toward your personal goals.
In-person sessions are held at our office: 6 Hearthstone Ct, Suite 303, Reading, PA 19606.
Virtual sessions are offered to Pennsylvania residents only and are provided through a secure tele-health platform.
We are private pay only and considered Out Of Network with most insurances. What this means is you would pay us the full session fee at the time of your sessions. You’ll need to ask your insurance company if you have Out Of Network benefits. If so, we can provide you with a Superbill that you can submit to your insurance company for reimbursement based on your insurance plan.
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Book a SessionSomatic Therapy helps you tune into how emotions show up in your body, making it easier to heal from past trauma. By working with your “felt sense” — that deep, bodily knowing — a therapist can guide you through processing experiences that may have been stored in your body for years.
This approach uses gentle guidance to help you build internal awareness while developing self-care tools to move through painful emotions.
Focusing on the body in this way can also help you feel safer, more grounded, and deeply connected to yourself. With this awareness, you’ll be able to recognize what feels aligned in your life and what doesn’t—allowing you to move forward in a way that feels more fulfilling and true to you.
Traditional Psychotherapy or “talk therapy” is just that– talking. Most psychotherapy focuses more on talking through experiences to uncover beliefs, thoughts, emotions, and behaviors that lead to unwanted patterns in your life. While techniques like mindfulness, breathwork, meditation, and movement can be incorporated into psychotherapy, they are typically used as skills and self-care tools rather than a method for processing experiences.
Somatic therapy focuses less on the story of what happened and more on how your body expresses what happened. This allows you to process the experience without being restricted by the need to fully articulate the story. Even if you can’t talk about it or don’t know exactly what happened, your body is still communicating. It is that communication that the somatic therapist works with to help you move through the pain.
Your first Somatic Therapy session at Healing Phases starts with a relaxed conversation about your current situation and health history. Your therapist will take the time to understand your concerns and goals, and together, you’ll create a plan to help you move forward.
During a typical session, you’ll either sit in a chair or lie fully clothed on a massage table. Your therapist will gently guide you to tune into how your body is holding and expressing past experiences. Using mindfulness, focusing techniques, and other mind-body practices, you’ll start to bridge the connection between your emotions and physical sensations. Gentle movement may also be included to support processing or as a self-care tool you can use on your own.
In-person sessions are held at our office: 6 Hearthstone Ct, Suite 303, Reading, PA 19606.
Virtual sessions are offered to Pennsylvania residents only and are provided through a secure tele-health platform.
We are private pay only and considered Out Of Network with most insurances. What this means is you would pay us the full session fee at the time of your sessions. You’ll need to ask your insurance company if you have Out Of Network benefits. If so, we can provide you with a Superbill that you can submit to your insurance company for reimbursement based on your insurance plan.
Ready to reconnect with your body and release stored tension and trauma? This short call gives you a chance to ask questions, share what you’re looking for, and learn how somatic therapy can support your emotional and physical well-being. Let’s explore if this gentle, body-centered approach is right for you.
Massage therapy can help reduce stress, relieve muscle tension, improve circulation, enhance flexibility, and promote overall relaxation. It’s also beneficial for managing chronic pain, improving posture, and supporting mental well-being.
The frequency of massages depends on your needs and goals. Some people benefit from weekly sessions for pain management or stress relief, while others may find monthly or occasional massages sufficient for relaxation and maintenance.
During a session, your therapist will discuss your goals and areas of concern. You’ll lie on a comfortable massage table, and the therapist will use techniques tailored to your needs. Your comfort and privacy are always a priority.
Yes, there are many types of massage therapy, including Swedish, deep tissue, sports massage, prenatal massage, and more. Each type focuses on different techniques and benefits, which your therapist can help you choose based on your needs.
Interested in massage therapy but not sure where to start? In this free 15-minute consultation, we’ll discuss your goals, areas of tension, and the type of bodywork that best fits your needs. Whether you’re seeking stress relief, pain reduction, or deeper healing, this is your chance to ask questions and get personalized guidance.
Have Another Question?
If you have a question that isn’t covered here, don’t hesitate to reach out. Our experts are ready to provide the answers and guidance you need to feel confident and supported on your journey. Let’s connect and find the solutions together!
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